Testimonials - What our customers are saying about us!

• "Absolutely awesome parking garage.  They valet and there is fresh coffee, donuts, and fruit free for you.  Competitive rates and when you are waiting for your bags at SFO call ahead and they will have your bag waiting for you."  Yelp review from Joe A., 10/24/11

• "My first SkyPark experience was terrific - here's why I recommend them.  I went online, found a deal and arrived on a tight schedule.  They got me to the airport in about 5 minutes and I was on my way.  On the way back, I used their text messaging system to call for a ride (after midnight on a Friday) and the shuttle was there in minutes - they had my car pulled out up front and again I was on my way.  For less than the cost of a cab in one direction.  Great job, SkyPark!  If only I could say the same for the people at the airline I flew!!"  Yelp review from Jonathan S., 10/24/11

• "We parked at SkyPark for the first time a couple of weeks ago and the whole experience could not have been any better.  As soon as we got there someone took care of our car and we were on the shuttle within 5 minutes.  Coming back we were delayed and did not arrive at SFO until 1:30 am.  Called SkyPark and had to wait for maybe 5 minutes.  Our car was waiting for us by the time the shuttle entered the facility.  We definitely will continue parking there."  Yelp review from Andrea K., 10/22/11

• I am a usual customer here at SkyPark, and I have got to say as a business woman's perspective, you have overall the speediest valets and most humble and service oriented cashiers out there. I have been parking here for almost 20 years.

Let me comment on your employees, since I am in awe with a few of them, as a trainer for customer service agents in the western region of the US. As a frequent parker here, I have noticed a few valets, drivers and cashiers, but there are some that do deserve some recognition, even if it is from one customer!

I always come in the morning to park my car and leave, and here comes a valet checking me in it's always the same one that helps me, I finally remembered his name Oscar, very open and bright your boy. He always asks me when I'm coming back and what kind of parking I would like, and offers me some coffee, socialize just a tiny bit to get my flying jitters settled. I love this lad.

Your bus drivers, namely the only one I can tell with braces, I have not got his name yet, but I am certain to ask next time. I love how they have their little name tags with their pictures, very professional. Helps me with my luggage on and off the shuttle, all the time, sometimes I even wait for him to shuttle me to SFO. I would say that the road is a little too ragged, but it isn't the companies fault since that isn't on the lot itself.

Your cashier, Shane, as far as I can say is one of the most humble and customer service oriented ones I have ever met. Seems to be the only one working, whenever I arrive from a trip. I was last in line and from what I can see, he smiles and greets the customer with and open mind. Answers questions they have with grace, and what really bought me, he is speedy and directs customers with accuracy. He also points with an open hand, unlike others who point with their finger, a true sign of old fashioned customer service. VERY SATISFIED.

This place gets 5 stars from me. I have recommended this place to friend and business partner alike. I love this place." Shirley, 4/19/2011

• "I was extremely impressed when they promptly got my handbag which i had forgotten in my car. Extremely attentive and customer focused. Five Stars." Deepak, 2/22/11

• "I'm very happy with your business and the service I received. I was referred by a friend and greatly appreciate knowing about you now. The online reservation process was easy, and when my flight was initially cancelled after I'd already parked with you, it was fantastic that you didn't charge me. I was happy to come back the next day to park for my rescheduled flight and tell my friends about how happy I was with your service. That never would've happened at the airport parking lot! I also particularly appreciate the safety of parking with you and shuttle driver/ attendants nearby vs. walking alone across the dark long-term parking at SFO. My return flight was delayed by 4 hours and arrived in at 2:30 in the morning, but the shuttle driver took only a few minutes and the attendant was there to check me out and bring my car around despite the late hour. Thank you!!"  Teresa, 2/7/11

• "I had a wax job on my car this past Saturday - Sunday, 1/22/11-1/23/11. The quality was excellent and you got out a stubborn piece of tree sap or some other cumbersome substance that I couldn't get off on my own. Please pass along my thanks to the person(s) who did this job. Whenever I look at my car, I appreciate their excellent job." Jeffrey, 1/25/11

• "On my most recent trip, while I was on the shuttle to the airport I realized I left my cellphone in my car.  The shuttle driver immediately called & had my phone sent with the next shuttle driver, which only took 10 minutes.  This is an example of continued excellent service." Anonymous survey response, 1/4/11

• "I have always been pleased with the service I receive from SkyPark.  I love not having to park the car and drag my luggage a long distance to a shuttle bus, and I love having my car right there after I pay on my return.  I usually don't have to wait more than a few minutes for the shuttle to pick me up at the airport (this time it was a long wait, but I feel that was due to numerous Thanksgiving travelers rather than poor service).  I also enjoy getting free parking with member points...easily accrued versus other facilities that make it almost impossible to get any free perks if you are a leisure traveler. All in all Sky Park is my favorite parking facility."  Ruth, 11/30/2010

• "You all run a first-class operation, which is why I always come back to you.  The attendants are always courteous, helpful and prompt, and the facilities are great, the coffee (and the donuts in the morning) are really appreciated, and everything is always excellent, thanks for that."  Anonymous survey response, 11/29/2010

• "There are so many different choices in parking when flying out of SFO. I have tried several other parking lots by SFO but, so far, this is the one that offers the best frequent parking program, friendly staff, and frequent bus pickups at the airport. You can use your frequent parking points towards free parking days, standard car washes, interior cleaning, and full-on detailing. Give it a try, you won't be disappointed."  Yelp review from Joe K., 11/23/2010

• "I used to travel extensively for work and enjoyed using your parking services - you are the best!  I only travel for pleasure now, but still enjoy using your services.  I guess I could look for less expensive, but, it is not worth it to me!  The bus driver saw me running when he had already taken off and stopped for me - that was great and I appreciated it."  Patricia, 11/16/2010

• "I am exceptionally impressed with the level of professional competence and courtesy exhibited by your company.l  We were talking about it on the way home from the airport last night.  I would have no hesitation using your service again in the future and also recommending you to others!!! "  John, 10/25/2010

• "These guys are efficient and friendly.  When you arrive, someone will come and greet you and begin the sign in process.  There's a shuttle usually waiting, or if not there will be one in under 5 minutes.  Everything is so go-go-go, but they find the time to help you out.

  They have a loyalty plan, so everytime you go you can rack up points and get free carwashes, detailing, even free stays.

  Best part is, when you arrive (granted you have your ticket stub with you still) the shuttle comes on time and doesn't drive you through the massive parking lot looking for cars.  They bring you right to the front of the building and your car is waiting for you right there.

  Oh, on a completely side note.  One time when we arrived from our flight, I noticed that one my tires was a little flat.  Without me asking, one of the guys came running out with a mobile air compressor and helped me pump up the tire and check my other tire pressure.  Unfortunately, before I could thank/tip the guy he had ran back into the back office to continue his work"  Yelp review from Eddie Y., 10/6/2010

• "I used this place when I had to fly out on a recent business trip.  Great service, fast, and well-priced.  Took my car when I got there and loaded me in the shuttle.  Called when I landed in SFO, they picked me up and and had my car ready when I got there.  Took off after I paid and there was no hassle.  They even have a frequent parker program!"  Yelp review from Munjal M., 8/31/2010

• "I've parked here twice now and have been happy with the service.  Drop off is quick and easy and the shuttle gets you to the airport fast.  Getting the pick-up shuttle has never been a problem either.  You also have the option for services, such as car wash and oil change.  I utilized the car wash last time and they did a great job.  I think I will make this my parking place from now on."  Yelp review from Carolyn D., 8/5/2010

• "This is my go to business for long term parking at SFO.

  I reserve and prepay for my spot via the internet to receive at least 20% off the regular prices. I'm always running late when departing so when I pull into the drive way, someone is already taking my info to check my car in. They make 2 stops at the domestic terminal and 1 at the international terminal so you're not taking a grand tour of the airport. When you arrive home, a simple phone call to request for a pick up and to pull your car out to the front as you arrive.

  The drivers are nice and always willing to help help you with your luggage. They also offer car washes and oil changing service while you're away. I haven't taken advantage of the extra services but it sounds convenient."  Yelp review from Christine T., 6/28/2010

• "These guys are great! I left my cell phone in my car and only realized this after we were halfway to SFO. They called back and another shuttle brought over my phone...Very happy with the service here and would go here again."  Yelp review from Reid Y., 5/21/2010

• "Wanted to write to thank you for your great service. Excellent work. Had a great experience with you."  Anonymous survey response, 4/7/2010

• "Zero effort needed to get to the shuttle. Easy to pay. Friendly and helpful staff. And they told me about the AAA discount. Wish I had discovered this option a year ago."  Yelp review from J.F., 4/5/2010

• "Keep up the great service! You sure make my life easier knowing I can drop my car and rush to catch my flight. It's great knowing your car is safe."  Angela, 3/9/2010

• "I must have used this service about a dozen times. They always have a constant flow of shuttles running -- you're off to SFO within 5 minutes of arriving. When you land, they pick you up quickly as well. I've arrived as late as 2am and I've never waited longer than 10 minutes from calling for a pickup.  Save yourself the hassle and use SkyPark."  Yelp review from Jed M., 2/22/2010

• "While location and price were important, hours I could retrieve my car was a major concern.  Arriving very late at night, I appreciated the quick service.  The shuttle picked me up minutes after I called, paying was easy and my car was ready to go."  Tammara, 1/11/2010

• "Great service will certainly use it again..."  John, 8/18/09

• "I could not be happier with your service. Everything was prompt and courteous. Bravo!!!!"  Robert, 8/9/09

• "Drop off was extremely easy and shuttle took us immediately to the airline departure terminal. Easy pick up, prompt and friendly. Car was waiting and payment was processed quickly."  Amanda, 7/20/09
  

• "On both the outbound and inbound trips, we walked right onto the shuttle; the driver carried our bags onto the bus, and our car was waiting and ready when we arrived at the lot. Super service."  Lois, 7/9/09

• "I love SkyPark! Always feel secure leaving the car there and it's so convenient. The drivers are helpful and know when I am in a hurry. ;-)  The staff is always good about having a driver come quickly for the airport pickup, too. I travel at least once a month and this service is essential for saving time and money."  Yelp review from Damien, 7/9/09

• "Very quick pickup, flawless experience, and pretty cheap."  Yelp review from Hugo, 6/26/09

• "I recently had my car washing and waxed at your parking facility. Someone did such a good job of cleaning my car that they located two items I thought were lost: a pair of sunglasses and my wedding rings. I am so grateful to have my wedding rings back (I've been married 38 years). I don't know if these items were found when the car was being vacuumed or detailed but I would like the employee(s) acknowledged for their honesty. We have parked at Skypark SFO for many years and will continue to do so."  Diana, 6/11/09
   

• "I used SkyPark for the first time last week and had a wonderful experience. The employees were kind and helped me thru the process as a first-timer.  I had a quick 2 day trip to Las Vegas for business and ended up saving my company and client on my parking charges, I typically take a taxi from home (SF).  I will definitely use them again in the future as it was so seamless and effortless."  Yelp review from Kim, 6/10/09

• "We've become regulars of SkyPark and love it."  Jakob, 6/9/09

• "Wonderful! I will definitely use your service again. Great price and great service. Thank you!"  Anna, 6/3/09

• "I really appreciated the friendly customer service from all your staff! Everyone went up and beyond to make the parking transition most excellent!!!"  Lisa, 6/2/09

• "Great service, good price, earn free days, helpful employees, plus this facility is probably the closest private lot to SFO.  I've been parking at SkyPark ever since moving to SF in the early 90s, approximately once every 4-6 wks for weekend trips (for longer trips, I use car service to get to/from SFO)."  Yelp review from G R., 5/15/09